Social Media and Local Governments

Theory and Practice

  • Mehmet Zahid Sobaci

Part of the Public Administration and Information Technology book series (PAIT, volume 15)

Table of contents

  1. Front Matter
    Pages i-viii
  2. Concept, Policy and Perception

  3. Presence and Use

    1. Front Matter
      Pages 57-57
    2. Enrique Bonsón, Melinda Ratkai, Sonia Royo
      Pages 59-77
    3. Rodrigo Sandoval-Almazán, David Valle-Cruz
      Pages 95-112
    4. Wayne Williamson, Kristian Ruming
      Pages 113-132
  4. Adoption and Diffusion

    1. Front Matter
      Pages 133-133
    2. Amalia Triantafillidou, Georgios Lappas, Prodromos Yannas, Alexandros Kleftodimos
      Pages 153-170
  5. Communication and Citizen Engagement

    1. Front Matter
      Pages 193-193
    2. Arturo Haro De Rosario, Alejandro Sáez Martín, María Del Carmen Caba Pérez
      Pages 219-241
  6. Local Campaigns and Elections

    1. Front Matter
      Pages 263-263
    2. Mehmet Zahid Sobaci, Kadir Yasin Eryiğit, İbrahim Hatipoğlu
      Pages 265-279
  7. Emerging Issues

About this book


Today, social media have attracted the attention of political actors and administrative institutions to inform citizens as a prerequisite of open and transparent administration, deliver public services, contact stakeholders, revitalize democracy, encourage the cross-agency cooperation, and contribute to knowledge management. In this context, the social media tools can contribute to the emergence of citizen-oriented, open, transparent and participatory public administration. Taking advantage of the opportunities offered by social media is not limited to central government. Local governments deploy internet-based innovative technologies that complement traditional methods in implementing different functions. This book focuses on the relationship between the local governments and social media, deals with the change that social media have caused in the organization, understanding of service provision, performance of local governments and in the relationships between local governments and their partners, and aims to advance our theoretical and empirical understanding of the growing use of social media by local governments. This book will be of interest to researchers and students in e-government, public administration, political science, communication, information science, and social media. Government officials and public managers will also find practical use recommendations for social media in several aspects of local governance.


Informatiom technology Local government Public administration Public sector governance Public services Social media

Editors and affiliations

  • Mehmet Zahid Sobaci
    • 1
  1. 1.Faculty of Economics and Administrative Sciences Department of Public AdministrationUludağ UniversityNiluferTurkey

Bibliographic information