Continuous-Time Markov Chains
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A random point process is, roughly speaking, a countable random set of points of the real line. In most applications to engineering and operations research, a point of a point process is the time of occurrence of some event, and this is why points are also called events. For instance, the arrival times of customers at the desk of a post office or of jobs at the central processing unit of a computer are point process events.
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