A Fuzzy AHP and TOPSIS Approach for Web Service Selection

  • Sandile T. Mhlanga
  • Manoj LallEmail author
  • Sunday O. OjoEmail author
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 12411)


Multi criteria decision making (MCDM) model is proposed for determining the most suitable web service from a collection of functionally-equivalent web services with different non-functional properties. This paper presents an evaluation approach that combines fuzzy analytic hierarchy process (AHP) and Technique for Order Preference by Similarity to an Ideal Solution (TOPSIS) to solve the MCDM selection problems with conflicting criteria. Fuzzy AHP method determines subjective weights by dealing with vagueness and uncertainty in subjective user’s judgment while, TOPSIS algorithm ranks the different alternatives. A numerical example is based on a real-world dataset is presented to illustrate the procedural matters of the web service selection model. The numerical results show that the proposed approach can effectively select an appropriate web service based on user preference. WeatherStationService performed better than other web services under the selected QoS requirements.


Web services Web services selection Quality of service Multi-criteria decision making Fuzzy AHP TOPSIS 


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© Springer Nature Switzerland AG 2020

Authors and Affiliations

  1. 1.Tshwane University of Technology, SoshanguvePretoriaSouth Africa

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