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Communicating with Customers

Chapter
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Summary

In this chapter, you learned about two of the most important features of FogBugz: e-mail and discussion group management. You saw how you can use e-mail within your team, and as a means of communicating with customers, all under the control of FogBugz. You also learned how to set up and moderate discussion groups to help create a community around your products.

In the final chapter, I’ll turn to one more major aspect of FogBugz, this one of great interest to software developers: integrating your bug reports and your source code control system.

Keywords

Discussion Group Incoming Message Mail Server Spam Message Decorative Picture 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

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Copyright information

© Mike Gunderloy 2005

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